Privacy Policy

Last Updated: March 26, 2025

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This Privacy Policy describes how AssureCare, LLC (“we” or “Company”) collects, uses, and shares your personal information and the choices you may have regarding our use of your personal information. We may update and make changes to this policy, so we encourage you to review it periodically.
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1. Information We Collect

In the 12 months prior to the “last updated” date of this notice, we have collected the following categories of personal information:

• Identifiers such as name, postal address, Internet Protocol address, and email address.

• Personal information such as name, address, and telephone number.

• Commercial information such as purchase or transaction history.

• Internet or other electronic network activity information such as browser type, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.

• Geolocation data.

• Inferences drawn from any of the above information to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Personal information does not include publicly available information.

2. How Your Information is Collected

We collect your personal information from:

• You — through our website and mobile apps during browsing, account creation, or contacts with customer service or helplines.

• Automated means — through your use of your mobile device or other technology (e.g., cookies), such as when you visit our websites, use our mobile applications or services, or click on advertisements or links in emails you receive from us.‍

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3. Why We Collect Your Information

We collect and use consumer personal information for the following business purposes:

• Conducting business analysis such as projections.

• Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance.

• Helping to ensure security and integrity and prevent fraud.

• Debugging to identify and repair errors that impair existing intended functionality.

• Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.

• Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, providing analytic services, providing storage, or providing similar services on behalf of the business or service provider.

• Providing advertising and marketing services and tracking responses to advertisements.

• Undertaking internal research for technological development and demonstration.

• Undertaking activities to verify or maintain the quality or safety of a service or device and to improve, upgrade, or enhance the service or device.

• To comply with our legal and regulatory obligations.

• Operational reasons, such as improving efficiency, training, and quality control.

• Conducting checks to identify our customers and verify their identity.‍

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4. Categories of Information Sold to or Shared with Third Parties

We have not, in the last 12 months, sold or shared consumers’ personal information for purposes of cross-contextual behavioral advertising. “Cross-context behavioral advertising” means advertising that is targeted to you based on personal information obtained from your activity across businesses, distinctly branded internet websites, applications, or services.‍

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5. Categories of Information Disclosed for a Business Purpose

In the preceding 12 months, we have disclosed the following categories of personal information for a business purpose with the following categories of third parties:

Categories of Third Parties and Business Purpose for Disclosure

• Our affiliates, including companies within the Vora group.

• Service providers we use to help deliver our products and/or services to you, such as payment service providers, warehouses, and delivery companies.

• Other third parties we use to help us run our business, such as marketing agencies or website hosts.

• Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers.

• Credit reporting agencies.

• Our insurers and brokers.

• Our bank(s).

• External auditors.

Categories of Personal Information Disclosed

• Identifiers such as name, postal address, Internet Protocol address, and email address.

• Personal information such as name, address, and telephone number.

• Commercial information such as purchase or transaction history.

• Internet or other electronic network activity information such as browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.

• Geolocation data.

We may share generic aggregated demographic information not linked to any personally identifying information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

• Meet any applicable law, regulation, legal process, or other legal obligation.

• Detect, investigate, and help prevent security, fraud, or technical issues.

• Protect the rights, property, or safety of the Company, our users, employees, or others.

• As part of a corporate transaction, such as a transfer of assets to or an acquisition by or merger with another company.‍

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6. Use or Disclosure of Sensitive Personal Information

We do not use or disclose your sensitive personal information for purposes other than those listed below:

• The use that is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.

• To prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted personal information.

• To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions.

• To ensure the physical safety of natural persons.

• For short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a consumer’s current interaction with the business, provided that the personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer’s experience outside the current interaction with the business.

• To perform services on behalf of the business.

• To verify or maintain the quality or safety of a product, service, or device that is owned, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device.

• To collect or process sensitive personal information where the collection or processing is not for the purpose of inferring characteristics about a consumer.

You have the right to limit the use and disclosure of your sensitive personal information. If you exercise your right to limit the use of your sensitive personal information, we will limit our use and disclosure of your sensitive personal information for the purposes listed above.‍

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7. Data Retention

We retain your personal information for as long as necessary to provide the service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

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‍8. Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, no part of our website is structured to attract anyone under the age of 13.‍

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9. Your Rights

You may have the right under applicable privacy and data protection laws to request, free of charge:

• Access to your personal information.

• Rectification or erasure of your personal information.

• Restriction of our processing of your personal information, or to object to our processing.

• Portability of your personal information.

If you wish to exercise these rights, please submit your request in writing to info@assurecare.com. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.‍

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10. Additional Jurisdictional Rights

Consumers may have additional rights pursuant to the laws in their jurisdiction, including the following:

• California Consumer Privacy Act (CCPA)

• Colorado Privacy Act (CPA)

• Connecticut Data Privacy Act (CTDPA)

• Delaware Personal Data Privacy Act (DPDPA)

• Iowa Consumer Data Protection Act (ICDPA)

• Montana Consumer Data Privacy Act (MCDPA)

• Nebraska Data Privacy Act (NDPA)

• New Hampshire Data Privacy Act (NHDPA)

• New Jersey Data Privacy Act (NJDPA)

• Oregon Consumer Privacy Act (OCPA)

• Texas Data Privacy and Security Act (TDPSA)

• Utah Consumer Privacy Act (UCPA)

• Virginia Consumer Data Protection Act (VCDPA)‍

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11. How to Exercise Your Additional Rights

To exercise your rights under Section 10, you may submit a request to access, correct, or delete your personal information by sending an email to info@assurecare.com and providing us with your name, address, phone number, and email, or by using one of the following methods:

• Access Requests: Contact us at [phone number] or use this link [url]. (Please note that you may only make a data disclosure request twice within a 12-month period.)

• Correction Requests: Contact us at [phone number] or use this link [url].

• Deletion Requests: Contact us at [phone number] or use this link [url].‍

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Verification of Your Identity

We will need your contact information, including your name, address, phone number, and email, to verify your identity for access, correction, or deletion requests. Our verification process may also include asking you to log into your account and complete a one-time passcode validation, asking you to answer a few questions about yourself to help us verify your identity, and/or using a third-party identification service to assist us.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such a person’s behalf.‍

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12. Contact Us

For questions or concerns about our privacy policies and information practices, please contact us at info@assurecare.com.